Chilton County E-911 Director Dan Wright worked to develop a policy for the funeral escorts to still contact E-911 but avoid calling dispatch with an online submission form through the new website.
“We were having to commit immediate resources to handle non-emergency calls,” Wright said. “Now, we can handle the e-mails as our workload allows and the efficiency measures we set out to obtain we will still have.”
Wright said he met with representatives of the three funeral homes in Chilton County including Ellison-Cleckler Funeral Home, Martin Funeral Home and Agee Brother’s Funeral Home regarding the new policy, and each funeral home was on board and supported the new plan.
Each funeral home will have a login for the website which will then direct them to select which cemetery the funeral will take place. After submitting the form, the funeral homes will receive an e-mail confirmation from E-911.