Operations Overview

Chilton County is served by an Enhanced 9-1-1 system. The name, address or location and phone number of the telephone used to dial 9-1-1 is displayed on a computer screen at the 9-1-1 center. Combining this information with questions asked of the caller, the Call-Taker determines which emergency agency, or agencies, should respond to the scene. Chilton County E-9-1-1 makes every effort to utilize the latest technologies so that the citizens receive quality service when they need it most. 9-1-1’s equipment consist of Zetron radio consoles, Southern Software Computer Aided Dispatch (CAD) software and Geocomm digital mapping.